Telehealth consultations (phone consultations) are available to all patients as long as they have visited the practice for an in person consultation (face to face consultation) at least once within the last 12 months. You can book a phone consultation the same way you book an in-person consultation by contacting reception. Your doctor can still recommend an in person consultation if your condition needs physical attendance to guarantee you get the best healthcare possible.
Please note that phone consultations are not recorded. Your doctor will add notes to your file, as is the case with any consultation.